Rowell's Reviews

I needed my hot water heater replaced in spite of having it replaced within the last 2 months. The office staff , both friendly and efficient, was able to get Todd, comfort advisor, out within a couple days. He looked at the system and could tell that my hot water heater was... Read more

We had a big problem with icing of our main drain pipe which we found out Sat night in the middle of a snowstorm No water no toilet in a household with small kids. The team, Chris and Trevor arrived Monday early afternoon, quickly figured out the issue, dispatched the... Read more

I am very happy with the service that I received from Rowell's and Jason for 2 plumbing problems. Last month I had frozen pipes. I was pleased that they could come out for an emergency call the same day (in the middle of several below 0 temperature days !). The schedulers were... Read more

Our experience with Rowell's was exceptional from beginning to end. The operators who took our call were very assuring and responsive. When the technicians arrived, they got right to work. Our technicians, Jonathan and Trevor, were well qualified and knowledgeable. We would... Read more

I absolutely love this company! I've been very satisfied with them from the customer service on the phone, great communication with scheduling, arrival time, repair information, ability to answer my questions, etc. Andy K. was on time, courteous, knowledgeable, and very... Read more

Due to some very uncommon weather quite a lot of septic systems froze this month. Having dealt with this situation in the past I knew how to troubleshoot it to get it back up and working. I had used another company to pump out my septic tank and was not happy with the way they... Read more

My issue was a frozen pipe. The incoming water supply was fine. The freeze was in the discharge line from the bathroom. Tyler and crew diagnosed, priced the solution and immediately upon my approval began to work on it. They were professionally efficient and completed the job... Read more

I work in a fire department and we have used Rowell’s for our drain clearing on numerous occasions. So when my elderly parents had sewer/plumbing issues in their remote small town, I called Rowell’s because I trust them. From Kyle who looked at the job, to the outside crew who... Read more

Rowell's has an excellent business model and do excellent work. The staff starting with the call into their office to the crew that shows up onsite. The office staff is very knowledgeable with understanding the service required, the urgency and scheduling a crew that can... Read more

I can't say enough good things about Rowell’s Services! They responded to my service request quickly and had a technician at my business in no time. The team was professional, efficient, and got everything up and running smoothly. Reliable service like this is hard to come by.... Read more

It began as slow drains and an overflowing basement toilet when showering. Called and scheduled a service visit which happily was the same day. Trevor arrived and quickly set to work. He extracted a large root ball from the main sewer line to city services. He was joined by... Read more

Our recent experience with Rowell’s Services has been delightful. The office staff is extremely personable and the hard working, onsite crew take much pride in their work. They are readily available to handle any task from annual furnace cleanings to major emergency situations... Read more

Rowell’s has been outstanding! Within days of my initial inquiry their Comfort Expert visited our home and presented a detailed estimate for mini splits to cool and heat our main living areas. A week later 4 workers came to install, followed by the electrician. They were all... Read more

I have just had Rowells Services complete a full revamp of our septic system. The company is a pleasure to deal with - the technicians are thorough and articulate. I could not be more satisfied with responsiveness and work quality. Well done.